Executive Virtual Assistant

Julius Russel
Maluenda

Digital Operations & Support Specialist · Remote

Over 5 years of remote experience supporting businesses across administrative operations, digital marketing, technical support, and business systems — streamlining workflows and delivering reliable solutions that improve efficiency and performance.

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Julius Russel Maluenda

Davao City, Philippines · Available Remote

Work Experience

Professional history & key contributions

Freelance 2023 – Present

Digital Operations & Support Specialist · Virtual Assistant

Delivered end-to-end virtual assistance covering administrative, executive, technical, and digital marketing tasks.
Managed and optimized email campaigns — setup, automation, scheduling, and performance tracking — improving client engagement and brand visibility.
Assisted with e-commerce operations including product listings, WordPress/Shopify updates, and order monitoring.
Conducted SEO research using Google Analytics 4 (GA4) and Ahrefs to strengthen digital marketing strategies.
Provided IT and technical support, troubleshooting system issues and configuring workflow automation, reducing downtime.
Created and customized web designs through WordPress, Elementor, and Shopify aligned with client branding.

Outsourced Doers 2020 – 2023

Virtual Assistant (Remote)

Provided administrative support managing emails, calendars, and scheduling for smooth client operations.
Handled social media management including content posting, scheduling, and engagement monitoring.
Assisted with e-commerce support: product listings, order tracking, and customer inquiries.
Utilized Google Workspace, Microsoft Office, Trello, Asana, and Slack to organize workflows.
Boosted client response times by 25% through organized email and calendar workflows.

Franklin Baker Inc. 2018 – 2020

IT Specialist

Troubleshot hardware and software issues to ensure seamless daily operations and minimal downtime.
Installed, configured, and maintained IT systems, networks, and devices.
Implemented system updates, security protocols, and data backup procedures.
Monitored and optimized network performance, reducing technical risks.
Trained 50+ staff on new system tools, reducing IT support requests by 20%.

NOW Outsourcing 2017 – 2018

E-Commerce Front-end Web Developer

Built and customized e-commerce platforms including Shopify and WordPress (Elementor/Divi).
Designed and developed responsive front-end layouts to improve user experience across devices.
Optimized site performance through SEO best practices, faster load speeds, and streamlined navigation.
Recognized as "Rockstar Developer" — Top Performer Award for 7 consecutive months.

Core Skills

Hard & soft competencies

⚙️

Operations & Admin

Administrative Support Data Management Calendar Coordination Document Preparation Email Management Online Research

📣

Digital Marketing

Email Marketing Automation Social Media Management SEO & Analytics Content Calendars Lead Generation

💻

Technical & Web

IT Support WordPress Shopify Front-end Development Workflow Automation CRM Management

🧠

Soft Skills

Critical Thinking Adaptability Attention to Detail Time Management Problem-Solving Confidentiality

Achievements

Measurable results & recognition

🏆

Rockstar Developer Award — Top Performer at NOW Outsourcing for 7 consecutive months.

📧

Improved email campaign open rates by 20% through optimized subject lines and segmentation.

📈

Increased client engagement by 15% through refined email segmentation strategies.

🔧

Reduced system downtime by 30% by implementing proactive IT maintenance protocols.

⚡

Set up automated email workflows that saved clients 10+ hours weekly.

⏱️

Boosted client response times by 25% through organized email and calendar systems.

Tools & Platforms

Tech stack & software expertise

Productivity, Automation & CRM

Flodesk · Mailchimp · ActiveCampaign · GetResponse · HubSpot · Infusionsoft (Keap) · Kit · ClickFunnels · Zapier · GoHighLevel · Google Workspace · Trello · Asana · Monday · Basecamp · Slack · Agile CRM · Discord · Calendly

E-Commerce Platforms

Shopify · WooCommerce · WordPress · Wix · Squarespace · Memberium · LearnDash · PayPal · Stripe

Website & SEO Tools

Divi · Elementor · Bluehost · GoDaddy · Yoast · Ahrefs · Google Analytics (GA4) · GoHighLevel

Design & Content Creation

Canva · Photoshop · Filmora · Vimeo · Descript · Audacity

AI & Productivity

ChatGPT · Claude · Gemini · Grammarly · Canva AI · Podcast AI

Social Media & Networking

LinkedIn · Pinterest · Facebook · Instagram

Education

Academic background

2013 – 2017

Bachelor of Science in Information Technology

Davao Central College of Toril

Completed with strong academic performance, gaining knowledge in programming, database management, systems analysis, and IT solutions. Led the thesis project developing an Inventory Management System that improved file organization and streamlined company workflows.

Sample Works

Selected web design projects

Web Design

Elizabeth Yarnell — Health Coach Website

A clean, conversion-focused website for a health coach and author. Features book promotions, podcast integration, blog, and an approachable layout that builds trust and encourages client bookings.

UI/UX WordPress Responsive

Karen Hairston Profitable Growth Website Mockup

Web Design

Karen Hairston — Profitable Growth Strategy

A bold, results-driven site for a financial strategy advisor helping business owners stop profit leaks. Clear messaging hierarchy, trust-building social proof, and a strong call-to-action layout designed for lead conversion.

UI/UX Landing Page Responsive

Social Media Design

Social Media Design Collection

A curated collection of social media graphics and visual content crafted for brand engagement. Cohesive layouts, on-brand typography, and eye-catching visuals designed to drive interaction and grow audience presence.

Graphic Design Branding Social Media

Automation

Workflow Automation Collection

A showcase of custom automation workflows built to eliminate repetitive tasks and streamline business operations. From lead routing to content scheduling, each flow is designed to save time and reduce manual effort.

Automation Workflow Design Productivity

Julius RusselMaluenda